Shipping

Free shipping on all orders over $100

$10 flat rate for orders under $100

$15 express post

 

Standard Shipping

Stonecrop ships within one business day once payment has been received.

Please allow up to 6 working days for your order to be received.

Depending on where you live, the time it may take for your order to reach you may vary. 

** Please note: Due to to the global Covid-19 pandemic, sometimes postal delays can be expected that are out of our control. 

 

Express Shipping

We will send your item in an Express Post satchel or box usually by Australia Post.

Please allow for 2-3 business days for your order to be received. Express Post satchels do require a signature upon delivery so please ensure that there will be someone at the receiving end to accept the package. We will not be held responsible for parcels left unattended.

 

Shipping or dropping off returns

Stonecrop Staff must be made aware prior to any returns made. 

To return your product, you should post or drop off your product to: 36 Richmond Street Hackney, SA 5069.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@stonecrop.shop for questions related to refunds and exchanges.